Parking Supervisor
Full Time • Augusta Marriott at the Convention Center
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
| Position Title: | Parking Supervisor |
| Department: | Parking
| Reports to: | Parking and Security Manager
| Status: | Hourly Non-Exempt
| Department: | Parking
| Reports to: | Parking and Security Manager
| Status: | Hourly Non-Exempt
Compensation
$16-18.00/hour
Summary of Position
Summary of Position
The Parking Supervisor plays a critical role in delivering a seamless, welcoming, and well-managed parking experience for all guests. This position leads the parking team by example, ensuring exceptional guest service, operational efficiency, and adherence to the Marriott service standards. The Parking Supervisor is responsible for day-to-day operations, team leadership, facility cleanliness, cash handling accuracy, and problem resolution.
Key Responsibilities
The Parking Supervisor is responsible for overseeing and supporting a team that consistently provides high-quality service, including but not limited to:
Greeting guests professionally and providing clear parking instructions, guidance, and assistance upon arrival and departure
Managing access to parking facilities, allowing or restricting entry as directed
Assisting guests with directions and venue-related information
Responding to guest comments, concerns, and complaints promptly, courteously, and effectively
Processing parking payments when required, following all cash-handling policies and procedures
Ensuring accurate documentation of all funds, transactions, and refunds
Maintaining a clean, safe, and orderly parking facility, including trash removal, sweeping, routine cleaning, and power washing as needed
Ensuring the facility is clean and presentable at all times through consistent inspections and upkeep
The Parking Supervisor is responsible for overseeing and supporting a team that consistently provides high-quality service, including but not limited to:
Greeting guests professionally and providing clear parking instructions, guidance, and assistance upon arrival and departure
Managing access to parking facilities, allowing or restricting entry as directed
Assisting guests with directions and venue-related information
Responding to guest comments, concerns, and complaints promptly, courteously, and effectively
Processing parking payments when required, following all cash-handling policies and procedures
Ensuring accurate documentation of all funds, transactions, and refunds
Maintaining a clean, safe, and orderly parking facility, including trash removal, sweeping, routine cleaning, and power washing as needed
Ensuring the facility is clean and presentable at all times through consistent inspections and upkeep
Leadership & Operational Duties
Hire, train, coach, schedule, and supervise parking team members
Foster a positive team culture focused on professionalism, accountability, and guest satisfaction
Ensure Marriott service strategies and brand standards are consistently delivered with every guest, every day
Troubleshoot and resolve equipment, system, and service-related issues efficiently
Utilize strong computer skills to support operational needs, reporting, and equipment management
Hire, train, coach, schedule, and supervise parking team members
Foster a positive team culture focused on professionalism, accountability, and guest satisfaction
Ensure Marriott service strategies and brand standards are consistently delivered with every guest, every day
Troubleshoot and resolve equipment, system, and service-related issues efficiently
Utilize strong computer skills to support operational needs, reporting, and equipment management
Essential Functions
Ability to communicate clearly and professionally with guests and team members.
Ability to stand, walk, climb stairs, bend, stoop, push, pull, and reach throughout the workday
Ability to walk several city blocks repeatedly during a shift
Ability to visually inspect work areas, equipment, and hotel/garage spaces
Ability to lift a minimum of 30 pounds
Ability to communicate clearly and professionally with guests and team members.
Ability to stand, walk, climb stairs, bend, stoop, push, pull, and reach throughout the workday
Ability to walk several city blocks repeatedly during a shift
Ability to visually inspect work areas, equipment, and hotel/garage spaces
Ability to lift a minimum of 30 pounds
Other Requirements
Working knowledge of the English language
Proven ability to interact with the public in a courteous, professional manner
Strong interpersonal skills with the ability to communicate effectively with managers, supervisors, and fellow associates
Ability to handle conflict or challenging situations calmly and professionally
Must be well groomed and adhere to the hotel’s dress code and appearance standards
Working knowledge of the English language
Proven ability to interact with the public in a courteous, professional manner
Strong interpersonal skills with the ability to communicate effectively with managers, supervisors, and fellow associates
Ability to handle conflict or challenging situations calmly and professionally
Must be well groomed and adhere to the hotel’s dress code and appearance standards
Compensation: $16.00 - $18.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.